Privacy Policy

Last Updated: September 2026

At 7jump, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI receptionist services.

1. Information We Collect

Information You Provide

When you sign up for our services, we collect:

Call Data

Our AI receptionist service processes:

Automatically Collected Information

Connected Calendars (Google, Microsoft, and Apple)

If a business customer connects a Google, Microsoft Outlook, or Apple iCloud calendar, 7jump accesses only the events on that calendar. For Apple calendars, the customer provides an app-specific password (not their main Apple ID password), which they can revoke at any time from their Apple account. We use them to check availability and to add appointments booked by the AI receptionist. Calendar data is shared with our AI processing providers only as needed to provide this service. We do not sell calendar data, use it for advertising, or use it to train AI models. You can disconnect your calendar at any time in the client portal, which deletes the access tokens or app-specific password we store.

7jump's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Damage Assessment Sessions

When someone opens a damage assessment link sent by one of our business customers, their camera video and voice are processed in real time by Google's Gemini AI to guide the walkthrough. Photos captured during the session, a transcript of the conversation, and a written report are stored and shared with the business that sent the link. Live video and audio are not recorded or stored by 7jump.

2. How We Use Your Information

We use collected information to:

3. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service Providers

Third-party vendors who assist in:

Text Messaging (SMS)

7jump sends text messages on behalf of the service businesses that use our platform, such as a call confirmation after you phone one of those businesses, and account notifications to our business customers. Message frequency varies based on your interactions. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for help, or contact us at info@7jump.net.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from all information sharing described in this policy and will not be shared with any third parties.

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, safety, or property.

Business Transfers

In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the acquiring entity.

4. Data Security

We implement industry-standard security measures including:

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as:

Call recordings, transcripts, and damage assessment photos and reports are kept for as long as the business customer's account exists, including after a subscription is cancelled, so the business can still access its records. They are not deleted automatically. A business customer can ask us to delete its account and data at any time by emailing info@7jump.net, and we will delete it within 30 days, except where we are legally required to keep it. If you called one of our business customers and want your information deleted, contact that business or email us.

6. Your Rights and Choices

Depending on your location, you may have the right to:

To exercise these rights, contact us at info@7jump.net.

7. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

9. Nevada Privacy Rights

Nevada residents have the right to direct us not to sell their personal information. We do not sell personal information as defined under Nevada law, but you may still submit a request to opt out of any future sale by emailing info@7jump.net. We will respond within 60 days.

10. International Users

Our services are operated in the United States. If you access our services from outside the U.S., your information will be transferred to and processed in the United States, which may have different data protection laws than your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

Your continued use of our services after changes indicates acceptance of the updated policy. For questions or concerns, see the contact information in the footer below.